FAQ
GENERAL
What service does Olympia Transportation provide?
We offer comprehensive logistics solutions including 3PL warehousing, e-commerce fulfillment, container drayage, refrigerated transport, intermodal freight, flat deck and over-dimensional hauling, and more.
Where are your facilities located?
Our main warehousing and distribution facilities are based in Greater Vancouver, BC. We serve clients across Canada and the U.S., with a strong focus on Western Canada. You can see our warehouse locations here.
Do you offer international shipping?
Yes! We support international freight shipping and cross-border logistics to and from the U.S., including customs brokerage support.
3PL & WAREHOUSING
What is a 3PL warehouse and how can it benefit my business?
A 3PL (Third-Party Logistics) warehouse helps businesses store, manage, and distribute goods without needing their own space or staff. It’s cost-effective, scalable, and ideal for e-commerce brands.
Can I use Olympia for short-term or seasonal storage?
Absolutely. We offer flexible warehousing solutions including short-term, long-term, and overflow storage options in Vancouver.
Are your warehouse facilities temperature-controlled?
Yes, we have both ambient and refrigerated warehousing options to suit various goods, including food-grade (HACCP-compliant) storage.
Where can I learn more about your storage facilities?
We have detailed PDF brochures available for each of our warehouse locations. Simply send us a message with the warehouse you’re interested in, and we’ll promptly email you the corresponding brochure.
CONTAINER SERVICES
Yes, we specialize in container de-stuffing, palletizing, and inventory handling for both import and export containers.
A 3PL (Third-Party Logistics) warehouse helps businesses store, manage, and distribute goods without needing their own space or staff. It’s cost-effective, scalable, and ideal for e-commerce brands.
What are your container drayage capabilities?
We handle container drayage from the Port of Vancouver with timely service, including heavy loads, over-dimensional cargo, and refrigerated containers.
TRANSPORT FREIGHT SERVICES
What trucking services do you offer?
Olympia provides full truckload (FTL), less than truckload (LTL), dedicated fleet, flat deck, temperature-controlled transport, and over-dimensional hauling across BC and beyond.
Do you offer same-day courier services in Vancouver?
Yes, we offer reliable same-day courier service and last-mile delivery options across Metro Vancouver.
What types of freight do you specialize in?
From paper rolls and pallets to cold chain goods and high-value shipments, we handle it all — with real-time tracking and excellent service.
E-COMMERCE & FULFILLMENT
Can you fulfill my online store orders?
Yes! We offer e-commerce fulfillment services including picking, packing, shipping, and return management, fully integrated with major platforms like Shopify and Amazon.
How fast are your delivery times?
Most orders ship same or next day within the region. For national delivery, transit times depend on the destination and selected shipping method. It’s best to get in touch with one of our Business Development team who can help create a plan that fits your business goals.
INTERNATIONAL SHIPPING & TARIFFS
Can you help with importing goods from China to Canada?
Yes, we assist with inbound freight from China and other international locations. Our team can coordinate ocean freight, container drayage from the Port of Vancouver, and final-mile delivery to your warehouse or distribution center.
How do tariffs affect shipping from China to Canada?
Tariffs can impact the total cost of goods and logistics. We stay updated on current trade regulations and can advise on how duties, taxes, and shipping costs may affect your supply chain.
Do you offer customs brokerage or support?
While we don’t act as a licensed customs broker, we work closely with trusted brokerage partners and can coordinate clearance for your shipments—saving you time and avoiding costly delays.
What’s the typical transit time for goods shipped from China to Vancouver?
Depending on the shipping method (ocean or air), transit time ranges from 15–45 days for ocean freight and 3–7 days for air freight. Final delivery times vary based on customs clearance and last-mile logistics.
Can I consolidate multiple shipments from China into one delivery?
Absolutely. We offer consolidation services to combine multiple supplier shipments into one container or delivery, helping reduce your costs and simplify logistics.
Do you provide bonded warehousing or support for goods under customs control?
While we currently don’t operate a bonded warehouse, we can help facilitate movement to a bonded facility or work with a brokerage partner who handles bonded cargo. We’re your trusted one-stop partner for all your freight and storage needs—whether local, national, or international.
SPECIALTY SERVICES
What is reverse logistics?
Reverse logistics refers to the return flow of goods from customer to business. We help streamline returns, refurbishments, and recycling processes.
Do you offer oversized or flat deck transport?
Yes, our fleet includes flatbeds and specialized equipment for hauling over-dimensional and wide load freight, with permits and routing handled by our team.
For more information, connect with a member of our team. We’ll work with you to create a tailored plan that supports your business goals and takes the stress out of transportation and storage. We are here to help, get in touch today.